16 August 2019
Simple ways to cement customer relationships

Simple ways to cement customer relationships


Recently I received an invitation from a former client to the launch of a new business venture.  The invitation got me thinking of how important i...
09 August 2019
Dos and don’ts on fully  preparing for an  interview

Dos and don’ts on fully preparing for an interview


“Whenever you are asked if you can do a job, tell them, ‘certainly I can.’ Then get busy and find out how to do it.” - Theodore Roosevelt. Tod...
02 August 2019
A job interview is an opportunity to impress

A job interview is an opportunity to impress


Susan P. Joyce in an article 10 Step Interview Preparation Plan: The Winning Difference shared some useful tips on how to standout during a job interv...
26 July 2019
Position your business where your target audience will find it

Position your business where your target audience will find it


WHETHER YOU LIKE IT or not, the success of your business is driven by your competitors. They determine your market share, your profi t level, how fas...
19 July 2019
Do you have a Customer Service Culture in your organization?

Do you have a Customer Service Culture in your organization?


Think business is good now? Imagine how better it could get if you were to develop a customer service culture within your organization? If you start b...
12 July 2019
You can be discouraged by failure or you can learn from it

You can be discouraged by failure or you can learn from it


“Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the e...
05 July 2019
Raising awareness of your business

Raising awareness of your business


Whether you are just setting up a business or you have been around for decades, attention is a principal currency of a business’ success and what be...
28 June 2019
Being awarded a title that you cannot live up to can ruin your reputation

Being awarded a title that you cannot live up to can ruin your reputation


In 2017, almost 100 companies, organizations and individuals were awarded the title ‘Best of SVG’ in their respective areas of business during the...
21 June 2019
Is your Automated Telephone System helping or hurting?

Is your Automated Telephone System helping or hurting?


“If you know the extension of the person you are trying to reach, you may dial it now. The person at extension 10XX is on the phone. Please leave a ...
14 June 2019
Surround yourself  with people who have  achieved what you  want to achieve

Surround yourself with people who have achieved what you want to achieve


Uncertainty – the one sure thing in a sea of possibilities. You may be lucky to be in your ideal job or happy in your current career, but that can c...