Being an effective sales person
For years I felt uncomfortable about selling anything. I told myself, “to sell” implies manipulating and forcing, and that just wasn’t my thing....
29 March 2019
Being an effective sales person
For years I felt uncomfortable about selling anything. I told myself, “to sell” implies manipulating and forcing, and that just wasn’t my thing....
22 March 2019
Using the Loss Leader pricing strategy
Recently, I came across a deal that seemed too good to be true. The prices being quotes for services at a particular business left me thinking that th...
15 March 2019
Keeping the workforce, workplace engaged
In picking up where we left off last week, I will borrow the words of Jack Welch, who said “There are only three measurements that tell you nearly e...
08 March 2019
To win in the marketplace you must win in the workplace
When last you had a staff pulse survey? A former Campbell’s Soup CEO, Doug Conant, once said “To win in the marketplace you must first win in the ...
01 March 2019
Why do employees act the way they do?
Tim LaHaye, in his book “Why You Act The Way You Do”, shared a story of being in high school with a pair of identical twins. He could hardly tell ...
22 February 2019
Introvert vs the extrovert manager
The workplace is a melting pot of personalities — extroverts, introverts, ambiverts … All types of employees must work together and manage persona...
08 February 2019
Dealing with sabotage in the workplace
Sabotage. Schwarzenegger delivers a rare dark performance in an extremely violent, but ponderous cop thriller, 2014 movie - Sabotage. While sabotage i...
01 February 2019
Are your customers really #1 for your company?
Every business will tell you that the customer is #1, but only a small percentage acts that way. Jeff Toister, author of “Service Failure: The Real ...
25 January 2019
How valuable is a customer to your business?
HOW DO YOU determine the value of a customer to your business? Do you give more attention to the customer who buys a big value item every five years ...
18 January 2019
Questions to ask to implement your strategic plan
LAST WEEK WE explored some of the common reasons why nine out of 10 organizations fail to implement their strategic plan. Today, we will help you to ...
