Engendering trust is important in your business
PIT HAS long been said that “trust not money is the currency of business and life.” – David Horsager. In an article “Trust is a bottom-lin...
26 April 2022
Engendering trust is important in your business
PIT HAS long been said that “trust not money is the currency of business and life.” – David Horsager. In an article “Trust is a bottom-lin...
05 April 2022
How can you improve your customer service?
“Customer centricity is the ability of people in an organisation to understand customers’ situations, perceptions, and expectations. Customer ...
29 March 2022
Customer service and how it can impact your business- the experience of another client
Do you know what customers are saying about their experience at your business? The truth stings and not many people can stomach the truth about their ...
22 March 2022
Customer service and how it can impact your business client’s experience
A couple weeks ago I invited readers of Prime The Pump to participate in our series on “How customer service can impact your business.” They were ...
08 March 2022
What sets businesses apart?
Why are some businesses doing well and others catching hell? I knew of two doctors – relatives. One practice was located a stone’s throw away from...
01 March 2022
Why you need to be more involved in running your business
DO YOU work for your business, or does your business work for you? That question was asked by Forbes contributor, Richard Fertig in an article tit...
22 February 2022
Long-term bundles or monthly payment plans – which pays off in the long run?
You and your friend joined the gym and committed to a one-year membership. You opted for the annual payment plan of $600 at the time you signed up....
15 February 2022
Feeling exposed as a consumer
I am home grown, born and bred, but I am often told that I have an aura about me. Some people say I look foreign, others say I look rich. It could be ...
08 February 2022
Price discrimination and the psychology of consumption
I think that some business owners are taking price discrimination to a whole new level. Some of the experiences I have had with price distrimination i...
01 February 2022
Failure is not the enemy of success
“Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the e...
